Help Centre
How can we help?
Browse our guides, or search for the answer you need.
Getting Started
Set up your account, add your first stops and get a route out to a driver.
3 articles
Importing Tasks
Get orders and jobs into Routelink from spreadsheets, your store or your own systems.
1 article
Dispatching and Drivers
Send routes to driver devices, manage links and PINs, and track progress live.
1 article
Customer Notifications
Configure branded email, SMS and WhatsApp updates, tracking links and feedback.
1 article
Deliveries and Proof of Delivery
Complete stops, capture signatures and photos, and handle failed deliveries.
1 article
Troubleshooting
Fixes for the problems we get asked about most.
1 article
Can't find what you're looking for?
Our team is happy to help. We usually reply within one business day.